NORTH DAKOTA HEALTH CARE REVIEW, INC.

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Nursing Home Quality Initiative

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The Centers for Medicare & Medicaid Services (CMS) funds Quality Improvement Organizations (QIOs) in every, state, territory and the District of Columbia to work directly with nursing homes to improve care for Medicare beneficiaries. North Dakota Health Care Review, Inc. (NDHCRI) is the Medicare Quality Improvement Organization for the state of North Dakota. The main objectives of the QIO program is to assist providers to improve the quality of care. NDHCRI partners with North Dakota nursing home providers to:

• Assist staff to improve their care delivery systems and to increase the use of guidelines-based care processes for nursing home residents with publicly reported clinical conditions
• Assist in setting improvement targets
• Assist in collecting and utilizing process-of-care measure data
• Improve the experience of elders by applying individualized care principles to transform living environments, workplace and care practices
• Collect and analyze resident and staff satisfaction information to help guide improvement efforts
• Assist in reducing workforce turnover, specifically among CNAs
  

Advancing Excellence in America's Nursing Homes
A broad-based coalition of long-term care providers, medical and quality improvement experts, government agencies, and consumer advocacy groups has launched an initiative to improve the quality of care for the country's 1.5 million nursing home residents. The two-year, voluntary campaign, "Advancing Excellence in America's Nursing Homes," is building on the success of other quality initiatives like Quality First, the Nursing Home Quality Initiative (NHQI), and the culture change movement.

The eight campaign goals are comprised of four clinical quality goals and four organizational improvement goals. The clinical quality goals are to reduce the prevalence of pressure ulcers and daily use of physical restraints, and to improve pain management for both short-stay and long-stay nursing home residents. The organizational improvement goals encourage nursing homes to set quality improvement targets, measure customer satisfaction, implement consistent assignment and work to improve staff retention and satisfaction.

To become an official Advancing Excellence in America's Nursing Homes Participating Provider, take the following three steps:

1. Join the campaign by registering online at www.nhqualitycampaign.org
2. Commit to work on at least three (3) of the eight campaign goals, including at least one (1) clinical quality goal and one (1) organizational improvement goal
3. Begin to work/track your nursing home's progress on the selected goals

For more information on how organizations, nursing homes and consumer can get involved, please visit www.nhqualitycampaign.org.

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